Contact
Talk to the developer
No support portal, no ticket numbers. Email goes straight to Klaus Jakobsen, the person who wrote the code: devjakobsen@gmail.com. Replies usually within a few days.
Before you write (it might be faster)
- TV not showing up in the app: the network checklist fixes the seven common causes in about two minutes.
- App can't turn the TV on: that's a standby setting on the TV, explained per brand here.
- Pairing questions for a specific brand: every brand has a step-by-step guide.
For support mails
Include your TV's brand and model and what happened; screenshots welcome. The in-app report option attaches connection diagnostics automatically, which is even better.