No support portal, no ticket numbers. Email goes straight to Klaus Jakobsen, the person
who wrote the code: devjakobsen@gmail.com. Replies usually
within a few days.
Before you write (it might be faster)
TV not showing up in the app: the
network checklist fixes the seven common
causes in about two minutes.
Pairing questions for a specific brand: every brand has a
step-by-step guide.
For support mails
Include your TV's brand and model and what happened; screenshots welcome. The in-app
report option attaches connection diagnostics automatically, which is even better.